Section: Module 5: Lesson 2: Greeting & Introduction | Psychological Counseling | NextGenU.org

  •  To put patients at ease, particularly at the start of their first appointment:

    • Greet the patient with a warm smile
    • Offer the patient a comfortable seat
    • Ask the patient his/her name and the language he/she is comfortable speaking in

    With new patients, introduce yourself and explain your role at the clinic. For those who have a phone, ask if it is alright if you can call them in case a meeting in person is not possible.

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      CR Greeting the patient URL
      Students must
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      Watch the role play video that demonstrates how to greet a patient

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      Greeting the patient File

      Written transcript of the role play video

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