Section: Module 6: Lesson 1: Communication Strategies | Substance Use Disorders in Primary Care | NextGenU.org
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Learning Outcomes:
Upon completion of this lesson, you will be able to:- Demonstrate how to use simple and clear language.
- Demonstrate how to ask the person for their own understanding of the condition.
- Explain how to provide information to the person on their health status in terms that they can understand.
- Recognize that you must be friendly, respectful, and non-judgmental at all times.
- Recognize that communication is clear, empathic, and sensitive to age, gender, culture, and language differences.
- Demonstrate how to respond to the disclosure of private and distressing information (e.g., regarding sexual assault or self-harm) with sensitivity.
- Identify the typical family's reaction to knowledge of substance use issues in a family member.
- Demonstrate how to gain the consent of the person to keep carers informed about the person’s health status, including issues related to assessment, treatment, follow-up, and any potential side effects.
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Read the entire article. (16 minutes)
National Council for Mental Wellbeing - 2021
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Read the overview, download and read the factsheet titled "Improving Oral Communication to Promote Health Literacy" and watch the video "Health literacy skit." (12 minutes)
Pacific University of Oregon - 2017
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Read the entire webpage. (7 minutes)
NIH - 2021
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Read the entire post. (7 minutes)
New Directions Assessments- 2022
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Read the introduction (pgs. 1-2) and discussion (pgs. 4-8). (25 minutes)
Science Advances - 2021
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Read the entire article. (3 minutes)
Medical Economics Journal- 2021
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Read the entire webpage. (15 minutes)
CPD Online College - 2025
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Read the entire article. (25 minutes)
American association of family physicians - 2017
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Watch the video entitled "In Your Words." (7 minutes)
US Department of Health & Human Services - 2020
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Read the entire article. (10 minutes)
Expert Review of Pharmacoeconomics & Outcomes Research - 2020
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Read the entire webpage. (60 minutes)
NIH - 2023
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Read pages 13-22, as well as Appendix 1 on page 26. (25 minutes)
Royal College of Nursing - 2020
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Read the entire webpage. (5 minutes)
Hampshire Safeguarding Children Partnership - 2020
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Read the entire webpage. (13 minutes)
General Medical Council - 2017
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Read the sections: "Introduction" and "Clinical Significance". (37 minutes)
StatPearls Publishing LLC - 2023
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Read the entire article. (50 minutes)
AAC - 2025
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Read the entire resource, which covers how to talk to children of adults who drink too much. The way the questions are answered can be applied to other types of substance use as well (besides alcohol), providing that the relevant information for the substance is given instead.
(15 minutes)
camh- 2022
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Read from "A Family Perspective" up to the end of the article. (15 minutes)
Adfam - 2021
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Read the introduction (pages 1-2), results (pages 7-10), and conclusion (pages 11-12). (22 minutes)
Drugs: Education, Prevention and Policy - 2020
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Read the entire webpage, paying special attention to the section "Sharing information with those close to the patient." (12 minutes)
General Medical Council - 2018
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Read the sections on: "Respect for Patient Autonomy", "Informed Consent Prior to Treatment", and "Health Information Privacy and Control". (32 minutes)
StatPearls Publishing LLC. - 2024
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Recommended Additional Readings
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SLOs:
Demonstrate use of clear, empathic, and culturally sensitive communication
Explain how to provide information in understandable terms
Recognize techniques for responding to sensitive disclosures
Identify strategies for communicating with families about substance use issues
General Instructions:
In this peer activity, you will develop and practice advanced communication skills for substance use disorder management in primary care.
Step 1: Preparation
Review principles of patient-centered communication in substance use disorder treatment
Study cultural considerations in substance use disorder communication
Examine strategies for communicating with families and caregivers
Explore methods for explaining complex medical information in accessible language
Step 2: Create and Submit
Develop a communication toolkit (600-800 words) that includes:
Scripts for initiating conversations about substance use with patients
Strategies for responding to defensive reactions or denial
Approaches for discussing substance use with family members
Techniques for explaining treatment options in clear, non-stigmatizing language
Cultural adaptations for diverse patient populations.
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Quiz: Module 6
To access the quiz, click on the name of the quiz provided above. On the following screen, click the attempt quiz button to view the case studies and respond to the questions.
TO PASS THIS QUIZ YOU MUST OBTAIN A SCORE OF 80%.