Section: Unit 1: Lesson 3: Dealing with Communication Challenges | Nurse's Aide | NextGenU.org

  • Student Learning Outcomes:
    Upon completion of this lesson, you will be able to:
    • Explain techniques to deal with clients with varied physical impairments
    • Describe methods to respond to clients with mental health and behavior issues
    • Define the stress response and preferred healthy responses 
    • Define stress triggers and methods to deal with client and family stress triggers
    • Describe preferred methods to deal with conflict

    Approximate time required for the readings for this lesson (at 144 words/minute): 1 hour and 11 minutes.

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      Required Learning Resources and Activities

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      Unit 1 Lesson 3 Dealing with Communication Challenges URL
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      Slide Deck Presentation
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      Topic: Dealing with Communication Challenges URL
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      Dealing with Communication Challenges Flashcards URL
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      Quiz
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      Quiz: Unit 1 Lesson 3
      Not available unless: The activity Quiz: Unit 1 Lesson 2 is complete and passed